Shipping Policy

Order Processing

• Orders processed within 1–2 business days.
• Orders are processed Monday–Saturday.
• Orders placed on holidays will be processed on the next business day.

Delivery Time

• Standard delivery: 3–7 business days
• Delivery times are estimates only.

Shipping Partners

• Orders are shipped through trusted courier partners.

Tracking

• Tracking details are sent via Email or WhatsApp after dispatch.

Delivery Delays

BalanceSweet is not responsible for delays caused by:

• Weather conditions
• Natural disasters
• Government restrictions
• Courier delays
• Public holidays
• Incorrect customer information

Failed Delivery

• Customers are responsible for providing accurate shipping information.
• Additional shipping charges may apply for reshipment.